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PTFC Camps Policies



Heat Policy 

If the heat index rises to extreme or dangerous levels, the camp program will be adjusted accordingly. In the event that a camp is modified or canceled you will be notified via email or text message as soon as a decision has been made. In addition, the following heat index guidelines are adhered to on all camp programs:


Heat Index


Action


Light Orange


Training conditions are acceptable, use normal rehydration and activity duration principles. Fatigue is possible with prolonged exposure and/or physical activity.


Yellow


Use caution with young and sensitive groups. Modify frequency of water breaks if needed, take breaks in shade. Sunstroke, muscle cramps, and/or heat exhaustion possible with prolonged exposure and/or physical activity.


Orange


Training sessions should be shortened and intensity levels modified. Sunstroke, muscle cramps, and/or heat exhaustion likely. Heatstroke possible with prolonged exposure and/or physical activity. Training sessions for young and sensitive groups should be canceled.


Red


Training should be canceled for all ages. Heat stroke likely.

Details of the heat index can be found here.


Poor Air Quality Policy from Smoke/Haze


Our staff will monitor the air quality through the official Oregon government website here. We will continue to operate our programs until they reach the red “unhealthy” levels of air quality. An email or text message will be sent out in the event of a cancellation. If you are concerned about the air quality for your child, we urge you to use your best judgement and withhold them from physical activity if you think it is unsafe.

Thunder and Lightning Policy

In the case of a thunder and lightning storm, we will move campers to a safe area indoors. Should the field location not have one suitable, we will cancel the camp and notify all parents/guardians that they need to pick up their player immediately.



Refund and Cancellation Policy

If a Customer cancels their registration more than fourteen days prior to the start of the camp, Customer will receive either a 70% cash refund of the tuition fees paid or a credit voucher for 100% of the tuition fees paid. If a Customer cancels their registration between seven and fourteen days prior to the start of the camp, Customer will receive either a 30% cash refund of the tuition fees paid or a credit voucher for 70% of the tuition fees paid. If a Customer cancels their registration less than seven days prior to the start of the camp, no refund or credit voucher will be issued.

If we cancel the camp due to inclement weather, low enrollment, COVID-related facility closures, government mandates, or for any other reason, Customer may either: (1) transfer their registration to another open camp, (2) receive a credit voucher for 100% of the tuition fees paid, or (3) receive a 100% cash refund of the tuition fees paid. Customer waives any and all damages that may otherwise arise out of any camp cancellation and agrees to accept as liquidated damages said tuition fees. Credit vouchers may be utilized towards a future PTFC camp and must be used one year following the date of issuance.



Waitlist Policy

Once we have reached capacity for a particular camp, Customers may join the waitlist to be notified if spaces become available for such camp at a later date. If space becomes available more than five days prior to the start of the camp, we will notify Customers via email in order of their position on the waitlist. Customers will be given 48 hours to reply and claim their spot. If Customer does not accept their spot within such 48-hour period, we will move on to the next waitlisted Customer. If space becomes available within five days of the start of the camp, we will notify all Customers on the waitlist at the same time, and camp registration will be on a first come-first served basis.


Flex Week Policy

IF a camp is labeled as a Flex Week: Due to potential playoff games for the Portland Timbers and/or Portland Thorns, 1-2 days of this camp may be cancelled. If any day(s) are cancelled, Customers may choose one of the below options:

· Join one of our other operating camps for the cancelled day(s); or

· Receive a $25 per day cash refund for the cancelled day(s).

Each Customer waives any and all damages that may otherwise arise out of any such cancellation.



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